FAQ

GOT QUESTIONS?
WE HAVE ANSWERS

Absolutely not! Our 100% vegan, all natural and chemical-free gel formula is specifically designed with no sensitivity so it leaves you feeling great with a wonderful white smile!

Results are expected to last at least 2 weeks, but it really depends on your diet and the amount of teeth staining foods and beverages you consume. For consistently white teeth, we recommend using everyday for at least 2 weeks.

Most customers see results within 4-5 days of using LuxSmile. We recommend you use it until you are satisfied with the whiteness of your teeth. Using our kit for 10 minutes a day for 5-7 days consecutive, you will see results. Please note: results can vary. Some teeth whiten dramatically in just a few days, while others can take a few weeks.

You should start seeing progress after your first use, however, optimal results will be seen after 5 to 7 treatments.

  • Brush your teeth with toothpaste and rinse your mouth.
  • Open the LuxSmile Gel Pen and twist the end to discharge the gel.
  • Start applying the gel pen to your teeth, make sure to cover the front of your teeth.
  • Turn the mouthpiece device on so the LED light shows blue. Insert it into your mouth making sure to gently bite down on the silicon mouthpiece.
  • The blue light whitening mode will turn off automatically after 15 minutes. You can also double press the button again to activate the red-blue light anti-bacterial mode for a further 10 minutes.
  • Take it out, rinse the mouthpiece and your mouth with water and compare your teeth with results guide paper again to see how many shades you have improved.
  • That’s it! Don’t forget to smile!
  • Do not smoke, eat, or drink anything except water for 30 minutes after you finished the treatment.
  • To recharge the LED light, simply attach the cable via USB.

Our whitening gel is 100% natural, vegan, cruelty and chemical free. Propylene Glycol, Glycerol, Sodium Bicarbonate, Deionized Water, Xanthan Gum, Aloe Leaf Juice, Carbomer, Menthol, Citric Acid, Sodium Chlorite, Pomegranate Seed Extract and Chamomile Flower Extract.

For any health related concerns regarding LuxSmile, we recommend you consult with a doctor. Please reference our ingredient list.

It is recommended that you wait until 1 week after your braces are removed to begin using the LuxSmile teeth whitening kit.

Veneers, crowns, fillings, bridges, dentures and caps aren’t designed to be whitened and require special care from your dentist. Our Teeth Whitening Kit works to remove surface stains from natural teeth. So we recommend to not use.

Our kit is recommended for ages 18 and above. If you are a minor and are curious about using LuxSmile, you have to consult with a parental guardian before purchasing.

Using once a day, our Whitening Gel Pens will last 5-7 days each. Please note: this will vary depending how much gel you apply each treatment.

The gels contain a long shelf life, however, it is recommended you use the gel within 18-24 months of opening. Keep refrigerated for maximum shelf life.

We will be selling Gel Pens in a 3-pack starting very soon.

No batteries! It’s fully rechargeable!

You bet! Fully wireless with no cords to attach. You can use our kit anywhere, anytime.

Yes! Our LED mouthpiece is fully water-resistant, meaning you can run it under water, get it wet or even use it while you’re in the shower.

Our LED mouthpiece is made up of BPA-free silicone, so it’s perfectly safe.

As your mouth is closed for 15 minutes while doing the whitening treatment, it’s perfectly normal to feel a build up of saliva. When that happens, it’s best you take the LED mouthpiece out and spit any excess saliva into the sink, then continue with your whitening treatment. Even if you accidentally swallow some of the saliva with gel, don’t worry as our gel is made up of 100% safe and natural ingredients.

We ship worldwide baby! Check our Shipping Policy for delivery times and rates.

As soon as your order is fulfilled, we will send you an email with your tracking number. The email will go out 1-2 days after you have placed your order.

We cannot cancel orders once they have been processed by our warehouse team, so please be sure to review your order before you confirm your purchase.

Contact Us if you have any further questions or concerns. We’d be glad to help!